Contact information
Contact Information
We're a small team of haircare obsessives based in the U.S. — happy to help with product recommendations, order questions, or anything in between.
General & Customer Service
Returns & Refunds
Phone
1-877-555-0199
Monday–Friday, 9:00 AM – 6:00 PM EST
Business
Cérène Cosmetics
An authorized retailer of Kérastase and Oribe
Response Time
We respond to email inquiries within 1 business day. For the fastest response, please include your order number and the email address used at checkout.